Average Reviews:
(More customer reviews)I received BC-1HU Tenergy charger and multi battery pack promptly and started charging. First 4 AA charged fine... then 4 D cells also seemed fine (All brand new Tenergy rechargeable batteries). Then last night put in 4 more new AA's and charging seemed ok at first... solid red LED. Left batteries in over night knowing that charge is supposed to auto-trickle and auto-cutoff charging. Came in to office this morning and smelled burning electronic/plastic smell from charger... green LEDs NOT lit... no LED's lit at all... but the 4 AA's were super hot... not too hot to hold... but close. I contacted Battery Superstore and they agreed to replace them. Then NOTHING happened. Over a week later and after 4 more emails and 2 phone calls, they finally made good on that promise.
I received my replacement BC-1HU charger and 4AA yesterday. I attempted to charge those 4 new/replacement AA's right away. Two of the four exhibited the same behavior as before... that is to say they say two AA charged up in about 2 hours, the other two sat in there for 4 hours with the solid red led on and got really really hot, at which point I pulled them out. I was very disappointed. I then tried to charge my 4D cells... because I had need of them right away. The charger indicated one of the four (which had charged fine in the prior charger once) was bad, by turning off the red led within seconds of insertion. I realize this is expected behavior if a battery is bad, BUT all these batteries are NEW and the D had only been charged once.
Needless to say, I am GREATLY disappointed. I purchased Tenergy because of good ratings on Amazon. I waited a week to get the replacement charger and was willing to forgive what I thought was a one-off bad part. Now it looks to me like your company's products are largely shoddy, unreliable, and poorly tested.
Now I am requesting a full refund. We'll see how long I have to wait for that.
Click Here to see more reviews about: Best Combo: BC1HU Universal Smart Fast Charger with 26-cell package (8AA/8AAA/4C/4D/2 9V) --- NEW
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